Privacy Policy
Last updated 22 September 2026
Termite Inspection Melbourne ("we", "us", "our") respects your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you use the enquiry form, email us or book an inspection we may collect:
- Your name, phone number and email address.
- The suburb, address and type of property to be inspected.
- Details you give about the property, such as signs of termites or previous treatments.
- Technical information sent by your browser, such as the page you were on, the referring site and campaign parameters, so we can understand how people find us.
Why we collect it
- To respond to your enquiry and provide a quote.
- To schedule, carry out and report on inspections and treatments.
- To keep records that we or a service provider are required to keep, such as treatment certificates.
- To improve this website and our services.
We do not sell personal information and we do not use it for unrelated marketing without your consent.
Who we share it with
Enquiries submitted on this site are processed by a form-handling provider and delivered to us by email. Where an inspection or treatment is carried out by a licensed service partner, we pass on the details needed to do the job. These parties are only permitted to use your information for that purpose. We may also disclose information where the law requires it.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information may be stored by providers with servers outside Australia; we choose providers that apply protections comparable to Australian law.
Cookies and analytics
This site may use cookies or similar technology for basic analytics. You can disable cookies in your browser; the site will still work.
Access and correction
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Use the contact form to make a request. If you are not satisfied with our response you may complain to the Office of the Australian Information Commissioner.
Changes
We may update this policy from time to time. The date at the top shows the current version.